Terms of Service

Last updated: 2026-04-15

Acceptance

By installing the GPUPilot agent or using the dashboard, you agree to these terms. If you don't agree, don't use the product.

The service

GPUPilot is a Kubernetes GPU observability and AI investigation tool. It collects cluster telemetry from the agent you install, analyzes it, and presents findings. It is provided "as is" without warranty of any kind.

Your responsibilities

Our responsibilities

Availability

During the pilot phase we target 99% availability but do not offer a formal SLA. If we miss a critical window, we'll credit affected months pro rata on request.

Billing

Paid plans are processed via Lemon Squeezy. Subscriptions renew automatically until cancelled. You can cancel any time from the billing portal; cancellation takes effect at the end of the current billing period. No refunds for partial months.

AI usage

AI analysis is performed via third-party models (Anthropic Claude by default). Prompts and context about your cluster are sent to the model provider. If you have concerns, configure a bring-your-own-key or use a self-hosted Ollama endpoint from Settings.

Termination

Either party may terminate at any time. On termination we delete your data within 30 days.

Liability

Our liability is capped at the amount you paid us in the previous 12 months. We are not liable for indirect, incidental, or consequential damages.

Governing law

These terms are governed by the laws of Israel. Disputes are subject to the exclusive jurisdiction of the courts of Tel Aviv.

Contact

Questions? amihai.habani@bynet.co.il

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