Last updated: 2026-06-26
These Terms of Service (the “Terms”) govern your use of the GPUPilot software, agent, dashboard, documentation and related services (collectively, the “Service”) made available by Bynet (“we”, “us”, “Bynet”) to you or the entity you represent (“Customer”, “you”).
By installing the GPUPilot agent, signing in to the dashboard, or otherwise using the Service, you accept these Terms and the Privacy Policy. If you do not accept them, do not use the Service. If you accept on behalf of an organisation, you represent that you have authority to bind that organisation.
GPUPilot is a Kubernetes GPU observability and AI-assisted investigation tool. The agent you install in your cluster collects telemetry (described in our Privacy Policy), the Service analyses it, and the dashboard surfaces findings and suggested remediations. The Service is offered in two deployment forms:
You may use the Service only if (a) you can form a binding contract under applicable law, (b) you are authorised by your organisation to install the agent and to grant it read-only access to the Kubernetes cluster you connect, and (c) your use does not violate sanctions or export-control law. You are responsible for the security of your install tokens, sign-in credentials, and any API keys you provide.
You represent and warrant that you have all rights and permissions necessary to allow the agent to collect the telemetry described in the Privacy Policy from each cluster you connect.
You will not, and will not permit a third party to:
The Service, including the agent, the dashboard, the documentation, all software, all models, prompts, fine-tunes and configurations, all telemetry-processing logic, all derived analytics, and all trade marks (including “GPUPilot”) are and remain the exclusive property of Bynet and its licensors. No rights are granted to you except the limited licence in section 6.2.
Subject to your compliance with these Terms and payment of any applicable fees, Bynet grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence, during the subscription term, to install and use the agent in your cluster and to access the dashboard, solely for your internal business operations.
“Customer Data” means the cluster telemetry collected by the agent and any account-level data you provide. As between Customer and Bynet, Customer owns all Customer Data. You grant Bynet a worldwide, royalty-free, limited licence to host, process, transmit and display Customer Data solely as necessary to provide, secure and support the Service.
Bynet may generate aggregated and de-identified statistics and operational data from Customer Data (for example, the percentage of GPUs across the customer base reporting a given XID code) and may use such data to operate, improve and support the Service. Bynet will not use Customer Data to train any general-purpose AI model. Aggregated and de-identified data will not identify you, any individual, or any specific cluster.
If you submit suggestions or feedback about the Service, you grant Bynet a perpetual, irrevocable, royalty-free, worldwide licence to use it for any purpose, without obligation to you.
The Service uses third-party large-language-model providers (such as Anthropic Claude, by default) or, if you configure it, a Bring-Your-Own-Key (BYOK) provider or a self-hosted model. AI features include the “Ask Anything” chat, automated investigations, and suggested remediations.
Each party will protect the other’s non-public information disclosed under these Terms with the same care it uses for its own confidential information of like importance (and in any event no less than a reasonable standard), and will use it only to perform under these Terms. This does not apply to information that is publicly known through no fault of the receiving party, was rightfully known before disclosure, is independently developed without use of the disclosing party’s information, or must be disclosed by law (with prompt notice to the other party where lawful).
We provide the connected Service on a commercially reasonable best-effort basis. We do not offer a formal service-level agreement under these Terms; any SLA must be set out in a separate signed agreement. If we miss a critical availability window, we will work with you in good faith on a reasonable remedy.
Pricing, payment terms, billing cycle and any auto-renewal are set out in your order form or subscription agreement with Bynet. Fees are exclusive of taxes, which you are responsible for if applicable. We do not process payments through this Service’s public site.
Each party represents that it has the authority to enter into these Terms. Except as expressly stated in these Terms or in a signed agreement, the Service is provided “as is” and “as available”, and Bynet disclaims all warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, accuracy of AI output, non-infringement or uninterrupted operation, to the maximum extent permitted by applicable law.
By you. You will defend and indemnify Bynet against any third-party claim arising out of (a) your unauthorised installation of the agent, (b) your use of the Service in violation of section 4, (c) Customer Data that infringes a third party’s rights, or (d) any unlawful action you take based on AI output without independent verification.
By Bynet. Bynet will defend you against any third-party claim that your authorised use of the Service in accordance with these Terms infringes that third party’s intellectual-property rights, and will pay amounts a court finally awards (or amounts in a settlement Bynet approves). Bynet’s indemnity does not cover claims arising from (i) Customer Data, (ii) any combination of the Service with anything not provided by Bynet, (iii) modifications to the Service made by anyone other than Bynet, or (iv) AI output, content of Customer prompts, or your reliance on AI output.
The indemnified party must promptly notify the indemnifying party of the claim, give it sole control of the defence and settlement, and provide reasonable assistance.
To the maximum extent permitted by applicable law, neither party will be liable for indirect, incidental, consequential, exemplary or punitive damages, or for lost profits, lost revenues, lost data, lost goodwill, or cost of substitute services, arising out of or relating to these Terms, even if advised of the possibility.
Each party’s total aggregate liability arising out of or relating to these Terms is capped at the fees Customer paid Bynet for the Service in the twelve (12) months preceding the event giving rise to the claim. If no fees have been paid, the cap is one thousand US dollars (US$1,000).
The above limits do not apply to:
These Terms start when you accept them and continue until terminated. Either party may terminate for convenience on 30 days’ written notice. Either party may terminate immediately on written notice if the other materially breaches and fails to cure within 30 days, or for the other’s insolvency. On termination, your right to use the Service ends, and we will delete Customer Data within the windows described in the Privacy Policy. Sections 6, 7, 8, 10, 11, 12, 13, 15 and 16 survive termination.
Neither party is liable for delay or failure to perform (other than payment obligations) caused by an event beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, labour action, fire, flood, earthquake, epidemic, outage of upstream cloud, internet or telecommunications providers, or large-scale cyberattacks on third-party infrastructure.
These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts of Tel Aviv-Jaffa, Israel will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except that Bynet may seek injunctive relief in any court of competent jurisdiction to protect its intellectual-property rights or confidential information. Nothing in this section deprives a consumer of any non-waivable right under the mandatory law of their habitual residence.
Questions about these Terms: computingIT@bynet.co.il.